- Pipe Design Tools
- Face and Head Gear
- Sale Items
Most of our orders are shipped in the way that is most time efficient and cost effective. In example, if you have a small order that is going to California it will be shipped by USPS Priority, as it is the most time efficient and cost effective. However, since we are in North Carolina, a small order may be sent by UPS Ground to some parts of Virginia, North Carolina, and South Carolina since it will arrive next day. If you are needing a package shipped by a specific carrier please let us know in the "Customer Notes" during the Checkout process. We are not held responsible for packages that are not delivered to you for lack of information. All international packages will be shipped by USPS Priority Express International unless otherwise chosen during the Checkout process.
Our shipping hours are from 8:30 a.m. to 4 p.m. Eastern Standard Time. All USPS orders should be placed before 12 p.m. EST to guarantee same day shipping. Any orders placed after 4 p.m. EST will be processed and shipped on the next business day. In example, orders that are placed Wednesday evening with UPS 2nd Day Shipping will be shipped out Thursday afternoon and will arrive the following Monday.
International orders will be shipped once we have verified that we have all items ordered in stock. If an item is on backorder from the manufacturer we will notify you immediately. We will not do partial shipments to anywhere outside of the US. Customs Fees and Import Taxes are not part of Shipping Costs. These duties/fees are the buyer's responsibility. We will email you immediately upon receipt of an international order to confirm your understanding of this. If a package is refused due to Customs Fees or Import Taxes and returned to us, you will be refunded for the price of the products only. We request that you contact your local custom's office to find out more information about these fees and taxes before ordering from us.